I recently read an article that reinforces what I am providing to my clients and their sales groups. You can manage sales activities but you can’t manage sales results. When you set up, add a process to, and measure the results, sales managers can then rep the benefits of increased sales and productivity with their sales group. Read the article link provided by Employee Benefit Adviser

http://eba.benefitnews.com/news/improving-sales-management-effectiveness-sales-activities-2683902-1.html?zkPrintable=true